Cookie List

First Party Cookies

Demandware

  • cqcid, __cq_dnt: Analytic cookie to track anonymous or logged in users to measure and improve performance, and support personalisation of site content. Expires after the browsing session ends.
  • __cq_bc, __cq_seg, __cq_uuid, __cfduid: Analytic cookie to track anonymous or logged in users to measure and
improve performance, and support personalisation of site content. Contains segment information for personalized search functions. Cookie also used to speed up page load times. Expires after 30d/30d/13m/12m.
  • dw, dw_cookies_accepted, dw_dnt: Cookie associated with Demandware e-commerce platform when it is a session cookie. Checking whether a browser is accepting first party cookies. It’s also used for determining when not to track sessions. Expires after the browsing session ends.

Demandware Analytics

  • dwsid, dwsecuretoken: Identifies the current browsing session and secures the session through HTTPS. Expires after the browsing session ends.
  • dwanonymous, dwac: : Commerce Cloud cookies used to distinguish one customer from another. Preserve customer information, preferences, basket and e-commerce related information. It’s also used to help administer and optimize the e-commerce portions of our Website. Expires after 6/24 months.

Google Analytics

  • _ga, _gat, _gid, _gac: These cookies are used to throttle the request rate and to distinguishe unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. It’s also used to include Google Adwords conversion tracking. It will be used to store the ad click information when auto-tagging is enabled. Cookies expires after 24m/1min/24h/90d. For more information, please visit www.google.com/policies/privacy/partners/. If you wish to disable Google Analytics on your browser please visit http://tools.google.com/dlpage/gaoptout.

Bing

  • _uetsid: This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. Expires 30 minutes after the browsing session ends. For more information, please visit https://advertise.bingads.microsoft.com/en-us/resources/policies/remarketing-in-paid-search-policies.

Hotjar

  • _hjDonePolls, _hjIncludedInSample, _hjMinimizedPolls, _hjUserId: These cookies are placed by Hotjar to provide reports, polls, surveys and customer interaction to help us to understand how visitors are engaging with the website content. Information gathered is used in reports and analysis to help us improve the website. The cookie expires after one year. For more information, please visit https://help.hotjar.com/hc/en-us/sections/115003180467-Privacy-Security-and-Operations.

Zendesk

  • _zendesk_shared_session, _zendesk_session: Holds session information and root access applications for sharing across Zendesk applications. Expires after the browsing session ends. For more information, please visit https://www.zendesk.com/company/cookie-policy.

Snowplow Javascript Tracker

  • _sp_id*: Domain cookie for collecting user event data from the client-side tier of the website. Expires after 2 years.
  • _sp_ses*: Session cookie for collecting user event data from the client-side tier of the website. Expires after the browsing session ends.

Third Party Cookies

Google

  • SID: This cookie contains digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. This allows us to block many types of attacks, such as attempts to steal the content of forms that you complete on web pages. The cookie expires when browsing session ends.

Google Remarketing & Google AdWords Conversion

  • __utmc: This cookie is used to personalize online ads based on past actions of our online customers. Expires after the browsing session ends.
  • __utmb, __utma, __utmz, __utmv: This cookie is used to personalize online ads based on past actions of our online customers and to use analytics services that connects data from the Google AdWords advertising network with actions performed on the Website. Expires after 30min/24m/6m/24m. For more information, please visit https://developers.google.com/analytics/resources/concepts/gaConceptsCookies.

Bing

  • MUIDB, MUID: These cookies are used by Microsoft advertising to anonymously identify user sessions to help us measure the effectiveness of our marketing campaigns. The cookie is stored for up to two years. For more information, please visit https://advertise.bingads.microsoft.com/en-gb/resources/policies/privacy-and-data-protection-policies

Facebook

  • Fbm_*, Fbsr_*, fr: These cookies are set by Facebook for application integration and expires within one year. For more information, please visit https://www.facebook.com/help/cookies/.

Zendesk

  • _help_center_session: Cookie that helps us to identify new visitors. Expires after the browsing session ends. For more information, please visit https://www.zendesk.com/company/cookie-policy.

Vimeo

  • vuid, player: We use Vimeo to embed videos onto our website. These cookies are used by Vimeo to collect analytics tracking information such as video views. The cookie expires after 2 years. See more on https://vimeo.com/cookie_policy.